Contact us

Find below our contact details below

Please be aware that the office may occasionally not be open during these times due to staff being away on home visits.

If you have an urgent enquiry please use our main line as individual staff work flexible hours so may be unavailable.

THAW Orkney

12-14 Queen Street, Kirkwall, UK

Tel: 01856 878388 Email: info@thaworkney.co.uk

Hours

Open today

09:30 – 16:30

Although our physical office is closed on a Wednesday, you can still contact us through our phoneline or email.

If you need energy support please use our referral form. For any other enquiry feel free to contact us below.

General Enquiries

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THAW Orkney,

12-14 Queen Street,

Kirkwall,

Orkney,

KW15 1JE

01856 878388

info@thaworkney.co.uk

THAW Orkney is a Scottish Charitable Incorporated Organisation (SCO45272)

Latest updates

White Goods - We have funding through Energy Action Scotland to provide white good for anyone struggling with energy costs and a life-limiting illness - contact us for more details.

Power cuts and pre-payment meters - several people have had issues with smart prepayment meters after power cuts. If a top-up has not been added to your meter you will need to manually input a 20-digit code from the bottom of your receipt. Note, your main meter will be in a cupboard i.e. it is not the 'in-home display'

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