Emergency Support
Find details below of local support agencies that may be able to help if you find yourself in a crisis situation.
To view more general support, also see the emergency help page on the Highland Cost of Living support directory.
Financial and Food Crises
Contact the Orkney Money Matters crisis line (via Orkney Citizens Advice) on 01856 875621 or email LINKS@orkneycab.casonline.org.uk
(Open Mon-Fri 9-5pm)
Emergency Energy Support
Visit or contact the THAW office on 01856 878388
(Open Mon-Tue, Thurs-Fri, 9-5pm)
Emergency support out-of-hours
The Blide Trust can provide support outwith these hours on 01856 874874
Emergency food parcels
To access the Foodbank, receive a referral from any of the above organisations or:
- GPs, health visitors, Wellbeing Coordinators
- Social worker
- Orkney Citizens Advice Bureau
- Other community support agencies
(Open Tues/Fri, 12-2pm)
Less urgent enquiries
Otherwise, if you would prefer to contact us online, please fill in our referral form for energy support and we will get back to you as soon as possible:
THAW Orkney, Anchor Buildings, Kirkwall, Orkney, KW15 1HR
(You can find us on the left side of the Rendall Furnishings building)
THAW Orkney is a Scottish Charitable Incorporated Organisation (SCO45272)
Join our team!
We are looking for Energy Support Advisers or Community Sustainability Officers to help our clients reduce their energy costs.
Apply now, there is no deadline but the role will be closed once filled.